Edmonds Commerce

Support Services

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End-to-End

Support Coverage

24/7

Monitoring

19+

Years Supporting PHP

Keeping Your Systems Running Reliably

Our Support services ensure your applications stay online, secure, and performant. We provide proactive monitoring, rapid incident response, ongoing maintenance, and expert guidance to minimise downtime and maintain user trust.

Proactive Monitoring

Round-the-clock monitoring, alerting, and predictive maintenance to prevent issues before they impact your users.

Emergency Response

Rapid incident response with expert troubleshooting, critical bug fixes, and system recovery.

Security & Compliance

Ongoing security patching, vulnerability scanning, and compliance verification to keep systems safe.

Expert Guidance

Access to senior developers for architecture reviews, technical debt assessment, and strategic planning.

Magento

Adobe Commerce ongoing support and maintenance

Magento Support Services

Adobe Commerce ongoing support and maintenance

Maintenance

Security patches, version updates, dependency management

Monitoring

24/7 performance monitoring, alerting, incident response

Security Support

Vulnerability scanning, penetration testing, PCI compliance

Emergency Response

Downtime recovery, critical bug fixes, incident investigation

Code Review

Architecture review, extension evaluation, technical debt assessment

Performance Monitoring

Ongoing performance analysis, optimisation tuning, bottleneck identification

PHP Frameworks

Laravel, Symfony, and legacy PHP support

PHP Frameworks Support Services

Laravel, Symfony, and legacy PHP support

Laravel Support

Dependency updates, monitoring, bug fixes for Laravel applications

Symfony Support

Security updates, dependency management, monitoring for Symfony

Symfony Audit

Code audit, architecture review, security assessment, performance profiling

Legacy Assessment

Technical debt analysis, modernisation roadmap, risk evaluation

Legacy Documentation

Code archaeology, architecture diagrams, knowledge transfer

Legacy Security

Security patching, vulnerability assessment, platform compatibility for legacy systems

Infrastructure

Managed infrastructure and cloud support

Infrastructure Support Services

Managed infrastructure and cloud support

24/7 Monitoring

Round-the-clock infrastructure monitoring and incident response

Infrastructure Maintenance

Proactive patching, updates, capacity planning

Backup Services

Automated backups, retention policies, restore testing

Disaster Recovery

RTO/RPO targets, failover testing, runbooks

Security Hardening

Infrastructure security audits, compliance monitoring, threat detection

Performance Management

Capacity planning, resource optimisation, performance tuning

AI & Automation

Ongoing AI system maintenance and optimisation

AI & Automation Support Services

Ongoing AI system maintenance and optimisation

AI System Support

Model monitoring, prompt engineering updates, performance tuning for AI systems

Automation Maintenance

Workflow monitoring, integration health checks, automation optimisation

AI Integration Support

API monitoring, error handling, fallback strategies for AI integrations

Ready to eliminate your technical debt?

Transform unmaintainable legacy code into a clean, modern codebase that your team can confidently build upon.